Dear Kalmar Family Dentistry Patients,
These remain troubling times and although our office has been closed since March 17th, 2020, we are still thinking about your oral health care. As always, a Doctor is on call to assist you but unfortunately, we are only able to provide care for emergencies that consist of swelling, pain and bleeding as determined by the Doctor via phone. If a Doctor deems it necessary to come in for treatment, please understand that all precautions will be taken to provide a safe environment for both you AND the Doctor.
The doctors and staff at Kalmar Family Dentistry have always prided ourselves in providing and maintaining both the highest quality of Dentistry AND Infection Control Protocols. Due to the Pandemic, we have done our part in adding additional Infection Control Protocols into our operations that will remain in place for its duration.
These precautions include pre-screening COVID specific questions over the phone to rule out any possible signs or symptoms of a COVID-19 infection. We will also be doing an initial diagnosis to see if the problem falls within the realm of New York State MANDATED treatment options. In addition, we are having patients wait in their car instead of the waiting room, we are only allowing a single patient into the office at a time and we are spacing out appointments to provide ample time between patients to allow for disinfection protocols to be performed. We also ask that you wear a mask of any kind while inside the office as we will be doing the same!
As the Pandemic changes, so do the policies and protocols that have been driving our infection control efforts. We have been monitoring local, state and federal agencies to stay on top of the situation which allows us to be fluid in our approach. As the number of cases in New York slowly slide down the back side of the curve, we anticipate seeing our family of patients sooner with each passing day. But until that day comes, rest assured that we miss you all and as the policies and protocols change, so do we.
Until then, stay healthy and safe. Practice social distancing. Brush and floss!
With warmest regards,